Welcome to Argyll Pictures & Framing Help

Below is a list of frequently asked questions. Please click on the question you would like to be directed to. 

What do you sell at Argyll Pictures & Framing?
How do I place an order?
What is the order process?
What methods of payment do you accept?
Where do you deliver too and what are your delivery costs?
Deliver Information & Pricing
What are your delivery times?
What happens if I cancel my order?
Do you have an aftersales service?
What is your returns policy?
What is your complaints Policy?

Art Prints

Choose from over 20,000 art prints. Have your chosen art print framed in our vast selection of frame and mount options, you can even see what they look like on your own wall and save your choices to My Gallery, viewing them at any time.

Limited Editions

A Limited Edition is one of a restricted series of identical prints, these are numbered copies of an original and are usually signed and numbered by the artist themselves. The limited nature of these prints mean they are highly collectable and may increase in value. Most of our Limited Editions are Giclée prints.

Giclee Prints

It is a digital print. A Giclée is the term for a fine art digital print, often a reproduction but occasionally a computer-generated original. Giclée is the French word for 'squirt', as this is the way that the ink is applied to the paper or canvas. Giclée prints have become an established part of the print trade in the UK since about 1999 and is one of the most accurate reproductions available.

Canvases

Choose from over 1000 high quality stretched canvases. All our canvases come pre strung and ready to hang.

Mirrors

Highly Stylised and modern contemporary mirrors to choose any style and taste.

Sculptures

Designed for the discerning and creative homemaker, our range embodies a strong statement in visionary organic design.

Argyll Artists work

Argyll Pictures & Framing has created a forum for showcasing the award winning work of our established artists as well as bold new art by the newer members of our community. This unique and rapidly growing body of artists covers a large range of styles from traditional water colourists to contemporary experimental photographers.

Pre Made Picture Frames

If you have a print that will fit into one of our pre made frames, why not take advantage of the 25% saving on all our pre made frames? All pre made frames use flexi clips to allow easy access to your artwork and come complete with glazing, backing and hanging system.

Custom Framed Mirrors

Have a mirror cut to whatever size you specify (up to a maximum size of 120cm x 90cm) and choose from over 75 different frames.

Custom Picture Frames

Input your size, select your frame, choose your mounting options and view it virtually online. We manufacture all custom frames in house and deliver them with flexi clips and a hanging system – Easy!

Frame That Memory

Frame That Memory allows you to create a work of art from your own pictures, simply upload your photo, choose Canvas or (photo) Paper finish and see it in a combination of frame and mount options. Save a variety of options to My Gallery and once you’re happy we will make your choice into masterpiece. A perfect gift for any occasion.

Ordering

How do I place an order?

You can place orders over the internet, by post or phone.

What is the order process?

Simply browse our on line catalogue and click on "buy" to any items you wish to purchase, these items can be removed later if you wish. When you have finished shopping click on the "shopping cart" button which takes you to the order page. Enter your details and credit card information and send them to us via our secure server. You will receive an order confirmation via your submitted email address.

What methods of payment do you accept?

Credit Card

Your order will be processed once payment has been authorised. Argyll Pictures & Framing use Protx. Protx is a UK based gateway that provides a secure payment service.

We accept the following credit and debit cards;

Visa, Mastercard, Maestro, Delta, Solo & Switch

We do not accept American Express, Diner`s Club or Visa Electron

Credit Card - by phone
If you would like to make a payment over the telephone, please call us on 0870 850 1670. Our staff will be more than happy to help.

Cheque/Banker's Draft
We can also accept payment by cheque, banker's draft, or postal order. Please send your order to

Orders Dept
Argyll Pictures & Framing
Argyll Street
Coventry
West Midlands
CV2 4FL

Delivery Information

Where do you deliver too and what are your delivery costs?

We deliver to the United Kingdom and all countries within Europe. Please click on the following link for further information.

Deliver Information & Pricing

What are your delivery times?

All the approximate delivery times are noted on the product information and your order confirmation.

Our Policies

Cancellation Policy

What happens if I cancel my order?

In the unlikely event of you wanting to cancel your order with us, it should be done so within 7 days of first making your order. This should be done so by email to Cancellations@ArgyllPictures.co.uk or in writing by post to:
Cancellations Dept: Argyll Pictures & Framing, Argyll Street, Coventry, West Midlands, CV2 4 FL
If you wish to cancel your purchased item within the 7 days of making your order, but you have already received your purchase then this needs to be returned to:
Returns & Cancellations Dept: Argyll Pictures & Framing, Argyll Street, Coventry, West Midlands, CV2 4 FL
It should be returned undamaged in appropriate packaging to ensure its safe arrival at Argyll Pictures & Framing. All returns are inspected on arrival and we regret that refunds cannot be issued if the goods are found to be damaged. We will refund the total amount paid for the goods (including VAT), less the original delivery charges (or collection charges) within 14 days of receiving the returned canceled product.
If you wish to return unwanted goods we strongly advise you to send your package by registered post or courier and to maintain sufficient insurance to cover the value of the goods. We cannot be held responsible for goods damaged in transit when returning.

 
IMPORTANT CUSTOMER NOTICE
Please note our cancellations policy excludes custom framed art prints, custom framed limited editions, custom made frames, custom made mirrors and any product using the “frame that memory” service. These products are strictly non returnable and non refundable.
Do you have an aftersales service?

We want you to be completely satisfied with the goods you have ordered and your shopping experience. If you are unhappy with any aspect of shopping with Argyll Pictures please contact us on 0870 850 1670. 

Returns Policy

What is your returns policy?

We want you to be completely satisfied with your purchase and note that all goods are inspected before posting. In the unlikely event of you receiving a faulty or damaged product, you should notify Argyll Pictures & Framing within 7 days of purchase by email to Returns@ArgyllPictures.co.uk or in writing by post to:
Returns Dept: Argyll Pictures & Framing, Argyll Street, Coventry, West Midlands, CV2 4 FL
Faulty and damaged products will be replaced free of charge and Argyll Pictures & Framing will reimburse your returns postal costs. The return postal cost of faulty items returned outside of our 7 day return policy (but within the manufacturers warranty period) is paid by the customer.
Complaints Policy

What is your complaints Policy?

If you wish to make a complaint to Argyll Pictures & Framing, please either call us on 0870 850 1670, or email us at customercare@argyllpictures.co.uk . We endeavour to respond to all complaints immediately.

Argyll Pictures & Framing Team